advertisement By harnessing artificial intelligence (AI) and advanced technologies, Capitaland Group and Microsoft are set to bring about a new era of operational efficiency and improved customer engagement for the CapitaLand businesses. In a move that signifies its commitment to digital transformation, CapitaLand has signed a memorandum of understanding (MoU) with Microsoft Singapore, paving the way for the company to tap into the tech giant’s platforms, services, and solutions.
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CapitaLand will be joining the AI Pinnacle Program, which will enable it to leverage Microsoft’s resources to provide better service for its customers, as well as streamline its operations across its funds, investments, retail, lodging, and development businesses. This collaboration will also explore areas for potential collaboration, such as infrastructure development, and the use of Microsoft’s Azure cloud computing platform to improve CapitaLand Investment’s data centre design and products. In addition, the two companies will work on integrating AI, data analytics, and machine learning to enhance CapitaLand’s digital and business transformation efforts.
Quah Ley Hoon, Group Chief Corporate Officer of CapitaLand Investment, expressed her excitement about the collaboration, saying, “Our partnership with Microsoft marks a significant milestone in CapitaLand’s digital transformation journey. AI will play a crucial role in shaping our future, helping us increase operational efficiency and create value for our stakeholders.”
In a separate deal, Capitaland Investment (CLI), CapitaLand’s real asset management arm, has also signed an MoU with the Singapore Business Federation (SBF) to establish a framework for digitalization and AI integration. This partnership will focus on enhancing business efficiency and competitiveness by facilitating the adoption and proof of concept for AI, data analytics, and cybersecurity solutions. CLI will also work on developing AI-focused competencies and skills among its retail tenants.
With these partnerships, CapitaLand is well-positioned to continue its pursuit of digital innovation, providing a better and more efficient experience for its customers and stakeholders.